Disconnecting your printer

It is possible that at some stage, you may want to disconnect or forget a connected printer. Please follow the below steps to disconnect the label printer from the iPad:

  • Open the hidden menu by tapping three times on the SwipedOn logo in the top left of your SwipedOn home page.
  • Select ‘Printers’.
  • You will see the connected printer displayed.
  • Tap on the red disable button to the right of the printer name and the printer will now show as 'not connected' ready to be connected again when needed.

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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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