To update or change the credit card details
To update your card, please see the following process
- Log into the SwipedOn web dashboard.
- Navigate to the 'Account' tab on the left side of the web dashboard.
- Navigate to the 'Payment Methods' tab at the top of the screen and enter the relevant details.
- Enter the Cardholder's name and Card Details along with the expiry date and CVC, click 'Update Card' for this to apply.
- This card will now show against the right side of the screen below the 'Saved cards' view.
Some common payment issues
- Card expired - input new card details with the process above.
- Insufficient funds - there are not enough funds to process the payment.
- Refer to card Issuer - please contact your bank and ensure your card is able to accept international transactions.
- Do not honour - please contact your bank.
__________________________________________________________________Related support articles:
- How to change the name of your SwipedOn account
- Upgrading your plan
- Download receipts for your SwipedOn subscription
*Our support team is available 24x5 via the live chat bubble or firstname.lastname@example.org for any questions or support you may require.