Make sign out messages mandatory

When 'Make sign out messages mandatory’ is enabled, ALL employees will be required to leave a sign-out message to sign out. 

To enable 'Make sign out messages mandatory'

  • Navigate to the 'Settings' tab within the SwipedOn web dashboard.
  • Click on 'Employee Settings'.
  • Click on the checkbox 'Make sign out messages mandatory' to enable.

Once 'Make sign out messages mandatory' has been enabled, employees will be required to select a preset message or input a custom message when signing out from the iPad.

__________________________________________________________________

How to add preset messages

  • Navigate to the 'Settings' tab within the SwipedOn web dashboard.
  • Click on 'Employee Settings'.
  • Locate the ‘General Settings’ grouped options.
  • Simply input the message you would like to have appear on the iPad for the employee to select from in the ‘New Out Message’ and click ‘Add’.

__________________________________________________________________

How to select from a preset sign out message

Once the employee sign out messages have been entered, these can be set against an employee's name when signing out from the iPad.

To select a preset sign out message: 

  • Tap on the Employee in & out button. 
  • Locate the name of the employee to be signed out and slide the 'In' status from the left, to the right to show as 'Out'.
  • Once toggled to 'Out', the screen will display the sign-out message option.
  • Select a preset saved message from the SwipedOn web dashboard, select a time returning and tap on 'Confirm'.
  • The 'signed-out' screen will appear for the employee to confirm sign out was successful.

__________________________________________________________________

How to set a custom sign out message

Instead of selecting a preset message when signing out, the employee can also input a custom message when signing out if their reason for leaving does not fit into one of the preset message options. 

To input a custom sign out message:

  • Tap on the Employee in & out button. 
  • Locate the name of the employee to be signed out and slide the 'In' status from the left, to the right to show as 'Out'.
  • Once toggled to the 'Out' status, tap at the top of the screen in the text field that shows ‘Enter a status message’. 
  • Input the message and tap 'OK'.
  • The custom message will appear as a ‘saved messages’ option that is already selected, now select a returning time and tap on ‘Confirm & Sign out’.
  • The 'signed-out' screen will appear for the employee to confirm sign out was successful.

*Please note, the ‘save for next time’ option when setting a custom status will automatically be selected. To ensure this option does not show up as a saved reply again when that employee signs out, deselect by tapping on the checkbox.
__________________________________________________________________
Related support articles:

*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

Did this answer your question?