When enabling employee roaming on an account with multiple locations, employees will be able to change their location directly on the iPad or Pocket app.

How to enable Employee roaming

  • Navigate to the 'Locations' view within the SwipedOn web dashboard.

  • Click on the 'Groups' tab and below the locations enable the 'Roaming Employee' feature.

Once Employee roaming is enabled, the roaming feature can now be accessed via the iPad and SwipedOn Pocket app.


How to roam between locations using the iPad app

  • Tap on ‘Employees’.

  • Tap and open the options menu in the top right corner of the screen.

  • Tap on the ‘Change Location’ button.

  • Type your name within the ‘Search employees’ field and when your name is visible, tap ‘Change location’.

  • Confirm the selected location is correct, and tap the 'OK' button. 

  • The employee will see a message that they have signed in and successfully changed locations. 

*If required, the employee can also enable 'Change back to [Location name] at midnight' to ensure they appear in the original location the following day.


How to roam between locations using the iPad app with employee in/out disabled

If your business does not use the Employee In/Out feature, you can still enable Roaming Employee so staff can move between locations and host visitor meetings.

  • Tap on ‘Employees’.

  • Type your name within the ‘Search employees’ field and when your name is visible, tap ‘Change location’.

  • Confirm the action by tapping the 'OK' button, here you can also toggle on the option to 'change back to their previous location at midnight'.

  • The employee will then see a message that the location has changed. 


How to roam between locations using the SwipedOn Pocket app

To support employee roaming, the SwipedOn Pocket app needs to be running iOS version 2.2.0 or Android version 2.3.0.

  • Open the SwipedOn Pocket app on your mobile device.

  • Below your employee profile will be the option to change the location.

  • Tap on the name of the current location below the heading 'Swipe to sign in to' to bring up the location selector.

  • Either tap on one of the listed locations or search for the location using the 'search roaming locations' option at the end of this list.

  • Once you have selected the location you wish to sign into, the Pocket app should update to display this location below the wording 'Swipe to sign in to',

  • Then you can swipe left to sign into this location!

*Please note, if Pocket is disabled within the Settings > Contactless view of your SwipedOn web dashboard, but roaming is enabled within the Locations view, the employee can still install the Pocket app and change locations without signing in and out.


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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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