The Scan Label setting enables the scanning of a recipient' name from a delivery label, using the iPad's camera. This is the fastest way to use Deliveries. When the camera detects a label with text, it will capture an image, find the recipient's name, and show the matching employee record to the deliveryperson.

If the Scan Label setting is disabled, a deliveryperson will have to type in the recipient's name to search for them.

The General Deliveries setting allows a deliveryperson to select that a single item is a General Delivery, which does not have a specified recipient. If this setting is disabled, the General Delivery button will be removed from the app.

The General Deliveries setting does not impact deliveries of two or more items, which are automatically treated as General Deliveries.

Deliveries contacts

To use Deliveries, you'll need at least one Deliveries contact. Deliveries contacts receive notifications when:

  1. A General Delivery arrives.
  2. A delivery with two or more items arrives.
  3. Any delivery requiring a signature arrives.

To add an existing employee as a Deliveries contact, simply search for them in the search field and select them.

You can also create a General contact, for an email address that isn't associated with a particular employee, such as reception@somewhere.com or mailroom@something.org.
To do this, click Enter general contact details, then enter an email address and/or phone number and click Add.


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