There are two ways that a delivery can be marked as collected, either via the iPad, or the SwipedOn web dashboard. Below, we explain further how each method of collection works.

From the iPad

To collect a Delivery from the iPad, tap on the 'Deliveries' button and then in the lower-left corner of the iPad is a 'Collect Deliveries' button.

Once 'Collect Deliveries' has been tapped, all deliveries assigned to recipients will be listed here. Tap on the 'Collect' button against the delivery you are there to pick up, and this will confirm the item is no longer waiting for collection.

*Please note, General Deliveries will only appear on the web dashboard view to be marked as collected as explained further below.

From the web dashboard

Once a delivery has been made, you can collect this from the web dashboard Deliveries view.

Navigate to the Deliveries tab of the SwipedOn web dashboard, and here you can click on the 'Mark as Collected' button to confirm collection for delivery has occurred. 

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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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