Have a new iPad that needs to be connected to the account? No problem! Simply follow the steps below to add a new device to the location.

Adding another iPad (single location):

  • Log into the SwipedOn web dashboard.
  • Navigate to the 'Devices' view. 
  • Click on the 'Add Device' button in the top right corner.
  • Enter the name of this device e.g. Front Lobby.
  • Click on the 'Add New Device' button.

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Adding another iPad (multiple locations):

  • Log into the SwipedOn web dashboard.
  • Navigate to the 'Locations' view.
  • Click on the 'Devices' tab at the top of the screen.
  • Then click on the 'Add Device' button located in the top right corner.
  • Enter the name of this device e.g. Front Lobby.
  • Select the location that this iPad will be assigned to.
  • Click on the 'Add New Device' button.

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Connecting the iPad:

Once an iPad has been added to the location, this will generate a unique device ID that the SwipedOn iPad app will ask for in order to log into the account and sync the data.

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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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