Easily ask your visitors screening questions before approving their entry into your workplace.

Protect your staff and business from the risk of exposure to infectious diseases by asking your visitors custom yes/no questions about their recent travel or current state of health. Send alerts to your designated contact so they can take appropriate action, including declining entry to the visitor.

Example yes/no questions: 

  • Have you had flu-like symptoms in the last 14 days? 

  • Have you been in contact with anyone who has had Covid19?

  • Have you travelled overseas in the last 14 days?  

How to enable visitor approval questions

The Yes/No visitor fields give you the ability to set up a customised question for visitors to select the response, yes or no when signing in.

When 'Require approval if:' has 'Yes' or 'No' enabled, the Location Managers at that location will receive an email notification allowing for approval or rejection of the visit.

*Please note, if no location managers are listed at a location, the approval will then sent to the company admins.

  • Log in to the SwipedOn web dashboard.

  • Navigate to the Settings > Visitor Fields view.

  • Click on 'Add Field' and select the Yes/No field type.

  • Enter your question, please note, this can show a maximum of 100 characters

  • Select what response you wish to trigger the approval notification.

*Please note, if subscribed to a multi-location Enterprise account, location settings are applicable on this page, click here to find out more about location settings.

Once completed, the iPad will now display the question with the yes/no options for the visitor to select from. 

If the visitor selects a response that then requires approval, they will see the below screen. 

Notification Settings

The location managers listed against this location will receive the email notification and if no location managers are listed, then the company admin will receive these to be approved or rejected.

*Please note, if no admin is listed against the location, the approval alert will send to all company admins for the account.

They can then approve or reject the visit by selecting one of the above options, below shows the next page that the user will see depending on the answer chosen.

If approved, the host (if selected) will then receive the usual email notification of their visitor's arrival. If rejected, an admin will need to notify the visitor and can ask them to kindly reschedule and return at a later date - whatever your own company protocol is for denying entry to high-risk individuals.

A plain text alert notification without the ability to approve or reject can be set up by navigating to the Settings tab and clicking on Notification Settings.

Enter in an email address, here you can also choose to enter a mobile number too so this person can be aware they need to check their email regarding the alert notification response.

Below is an example of the plain text alert email notification the listed recipient will then receive if a visitor answers a yes/no question that triggers the requirement for approval.

Want to learn how the SwipedOn visitor management system can be used as a visitor screening and contact tracing tool in your workplace? Find out more on our website here.
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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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