What is a browser cache?

Browser cache is simply a repository (or database) that your internet browser will use to store various bits of information. The browser cache could include your browsing history, data from websites that improve the browsing experience or simply storing websites in an 'offline' state to help improve loads times.

Why do I need to clear my browser cache?

In some specific instances, we may ask that you clear your browser cache to account for an update that we've performed on our website. Your browser cache may be storing old, outdated data for our website. 

As an example, we may update our dashboard with a fresh, new feature. In some instances, your browser may want to reference the old 'offline' data and may incorrectly display the new, updated features.

How do I clear my browser cache?

Each web browser will slightly differ in this process, please click on the web browser in use to find out more on how to clear the cache:



Internet Explorer


Related support articles:

*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require. 

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