What is browser cache?
Browser cache is simply a repository (or database) that your internet browser will use to store various bits of information. The browser cache could include your browsing history, data from websites that improve the browsing experience or simply storing websites in an 'offline' state to help improve loads times.
Why do I need to clear my browser cache?
In some specific instances, we may ask that you clear your browser cache to account for an update that we've performed on our website. Your browser cache may be storing old, outdated data for our website.
As an example, we may update our dashboard with a fresh, new feature. In some instances, your browser may want to reference the old 'offline' data. It may not incorrectly display the new, updated features.
How do I clear my browser cache?
The following images for the browser you use will redirect you to some articles describing how to make these changes in your web browser.
__________________________________________________________________Related support articles:
- Lost Connection Banner
- Firewall configuration to allow SwipedOn access
- How to configure your devices when using a proxy network
*Our support team is available 24x5 via the live chat bubble or firstname.lastname@example.org for any questions or support you may require.