Contact tracing is the process of identifying, assessing, and managing people who could have been exposed to a disease to prevent onward transmission. When systematically applied, contact tracing will break the chains of transmission of COVID-19 and is an essential public health tool for controlling the virus.

SwipedOn can help with our new contact tracing feature, available for both visitor and employee contact tracing needs.


Contact tracing for visitors

Navigate to the Visitor > 'Visits' view of the SwipedOn web dashboard and locate the visitor to contact trace.

Click on the checkbox to the right of the visitor movement and then click on the 'Contact Trace' button. This will export any relevant data showing any other visitors or employees that signed in or were onsite during this timeframe that the traced contact was onsite.

Contact Trace CSV export example:

As shown below, the visitor selected to contact trace will appear as the 'target' in the potential contact column. Any visitors or employees that were on-site during this time will have a trace link available.


Copy and paste the trace link into the web browser URL bar and this will provide another CSV file showing any related contact with that first individual listed.


Contact tracing for employees

Navigate to the Employees > 'Timeline' view of the SwipedOn web dashboard and locate the employee to contact trace.

Click on the checkbox to the right of the employee timeline movement and then click on the 'Contact Trace' button. This will export any relevant data showing any other employees or visitors that signed in or were onsite during this timeframe that the traced contact was onsite.

Contact Trace CSV export example:

As shown below, the employee selected to contact trace will appear as the 'target' in the potential contact column. Any visitors or employees that were on-site during this time will have a trace link available.


Copy and paste the trace link into the web browser URL bar and this will provide another CSV file showing any related contact with that first individual listed.


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*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require.

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