For those subscribed to our Enterprise or Business plans, we offer the ability to add additional locations to the subscription, it is a very simple process that we will guide you through in more detail below.

How to upgrade your account

  • Log into the SwipedOn web dashboard.

  • Navigate to the 'Account' and click on the 'Add Locations' button below your subscription.

  • Click on the plus button to add additional locations to your subscription, once you've entered the number of locations you would like to add, click 'Next'.

  • If you'd like to include any AddOns at the new locations, please select the check box and enter the number of AddOn's you would like to include, and click 'Next'.

  • If no AddOns are required, just click the 'Next' button to proceed to checkout.

  • Either select the card on file or select the option to check out using a different card and enter these details.

  • Click on the blue 'Pay' button to proceed with payment, once payment processes, you'll be redirected back to the account page where you can view your subscription.


How to configure new locations on a multi-location plan

Once subscribed to a multi-location Business or Enterprise plan, new locations can be added and manage from within your SwipedOn web dashboard. See the below steps to add a new location and device to the SwipedOn account.

Adding a new location

  • Navigate to the 'Locations' view on the lefthand side of the menu.

  • Click on the 'Groups' tab.

  • To the left under the 'Single Locations' view click on the 'Add Location' button.

  • Enter in the name of this location and what locations settings will be applied to the newly created location.

  • Set an address and this will automatically set the timezone for this location based on the address.


Linking an iPad

  • Navigate to the 'Locations' view on the lefthand side of the menu.

  • Click on the 'Devices' tab and towards the top right corner, click on 'Add device'.

  • Enter the name of the device and select the location this will be associated with.

  • Click on the 'Add New Device' button to generate a new device ID that will show listed below the location it has been assigned to.


Upload Employees to the new Location

  • Navigate to the 'Employees' tab.

  • Filter the view so that only the new location is visible by clicking on the 'All Locations' drop-down box.

  • Select the name of the location to add the employees.

To find out more about the employee upload process, please find our help article here.


Related support articles:

*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require.

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