Enabling SMS Notifications
SMS notifications can also be enabled/disabled from within your web dashboard, to achieve this, please find steps below:
Navigate to the 'Settings' > 'Notifications' view.
Check the 'Use SMS Notifications' to enable SMS notifications.
Formatting the Phone Number
Specific formatting is required in order for SMS notifications to function correctly.
Correct formatting can be achieved either by selecting the flag to apply to the country code or by adding the country code before the number, e.g. +1 XXXXXXXX
*Please note, if using the employee bulk upload or AD sync feature, be sure to add the country code for a successful upload.
Related support articles:
*Our support team is available 24x5 via the live chat bubble or firstname.lastname@example.org for any questions or support you may require.