What are the Hardware / Software requirements to use SwipedOn?

iPad models SwipedOn support:

iPad Air (2013) - 10.5 inch display
iPad Air 2 (2014) - 9.7 inch display
iPad (2017) - 9.7 inch display
iPad (2019) - 10.2 inch display
iPad Pro (2015) - 12.9 inch display
iPad Pro (2017) - 10.5 inch display
iPad Pro (2019) - 11.0 inch display

*Please note, SwipedOn only support the iPad Air or later, running iOS 10 or later.

We recommend using an iPad stand to enhance the overall SwipedOn experience, for further information, check out our hardware page here.

SwipedOn Pocket app support:

Smartphones running Android - Android 8 or later
Smartphones running iOS (Apple) - iOS 13.2 or later

For more information on the Employee Pocket app for contactless sign-in, click here.

Label printer models SwipedOn support:

QL-820NWB
QL-810W
QL-710W
QL-720NW

Label rolls SwipedOn support:

260 Labels - Black on White
DK11234/DK1234 - 60 mm x 86 mm
Shipping - White Paper Labels
DK11202/DK1202 - 62mm x 100mm
Continuous Length Film Tape - Black on White
DK22212/DK2212 - 62mm x 15.24m
Continuous Length Paper Tape - Black on White
DK22205/DK2205 - 62mm x 30.48m
Continuous Length Removable Paper Tape - Black on White
DK44205/DK4205 - 62mm x 30.48m
Continuous Length Non-Adhesive Paper Tape - Black on White
DKN55224/DKN5224 - 54mm x 30.48m
Continuous Length Paper Tape - Red/Black on White
DK22251/DK2251 - 62mm x 15.2m

Web browsers SwipedOn support:

Chrome
Safari
Internet Explorer
Firefox
Microsoft Edge

*Please note, the SwipedOn web dashboard can run on any internet browser, but we prefer Chrome.

Related support articles:

*Our support team is available 24x5 via the live chat bubble or support@swipedon.com for any questions or support you may require.