FAQs

Updated regularly to help you on your way

23 articles in this collection
Written by Mauro | SwipedOn, Lauren Batcheldor, and Ben Scott

What are the different plan options?

Plans and pricing comparison
Written by Mauro | SwipedOn
Updated over a week ago

Can SwipedOn display in Portrait Mode?

How to change the display to Portrait Mode?
Written by Lauren Batcheldor
Updated over a week ago

How do I update my credit card details in SwipedOn?

Updating CC and explanation of card issues
Written by Ben Scott
Updated over a week ago

Lost Connection Banner

Explains the Lost Connection banner message
Written by Ben Scott
Updated over a week ago

Can I use Windows PowerShell to export data from Active Directory to import into SwipedOn?

Written by Ben Scott
Updated over a week ago

Forgotten password - How do I reset my SwipedOn Dashboard password?

Step-by-step password reset instructions
Written by Ben Scott
Updated over a week ago

How do I turn on Employee In / Out?

Written by Ben Scott
Updated over a week ago

How do I find out more about SwipedOn?

Written by Ben Scott
Updated over a week ago

How do I turn on photo ID?

Written by Ben Scott
Updated over a week ago

Can I change the name of my company?

Written by Ben Scott
Updated over a week ago

Can my assistant be notified when my visitors comes on-site?

How to use Assistant Email Notifications
Written by Ben Scott
Updated over a week ago

How do I update the SwipedOn iOS app?

Written by Ben Scott
Updated over a week ago

How long are the screen auto-time outs?

Written by Ben Scott
Updated over a week ago

How do I perform a software update for my iPad?

Written by Ben Scott
Updated over a week ago

Where can I find SwipedOn's Privacy Policy and Terms of Service?

Privacy Policy and Terms of Service
Written by Ben Scott
Updated over a week ago

How do I sign up to the Enterprise Plan?

Written by Ben Scott
Updated over a week ago

Can SwipedOn form part of our Health and Safety Culture?

Written by Ben Scott
Updated over a week ago

Can I try SwipedOn prior to purchase?

Written by Ben Scott
Updated over a week ago

We are a large organisation with many sites, can we use SwipedOn to link them all?

Written by Ben Scott
Updated over a week ago

What are the Hardware / Software requirements to use SwipedOn?

Written by Ben Scott
Updated over a week ago

What are the contract terms and lengths?

Written by Ben Scott
Updated over a week ago

What is the Enterprise Plan?

Written by Ben Scott
Updated over a week ago

Does SwipedOn work on Android or Windows tablets?

Written by Ben Scott
Updated over a week ago