FAQs

Updated regularly to help you on your way

Lauren Batcheldor avatar Mauro | SwipedOn avatar Ben Scott avatar
25 articles in this collection
Written by Lauren Batcheldor, Mauro | SwipedOn, and Ben Scott

Can I edit the 'Company Name' field?

Learn more about the company field
Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

Does Slack work with SwipedOn?

How to connect Slack to SwipedOn
Mauro | SwipedOn avatar
Written by Mauro | SwipedOn
Updated over a week ago

What are the different plan options?

Plans and pricing comparison
Mauro | SwipedOn avatar
Written by Mauro | SwipedOn
Updated over a week ago

Can SwipedOn display in Portrait Mode?

How to change the display to Portrait Mode?
Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

How do I update my credit card details in SwipedOn?

Updating CC and explanation of card issues
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Lost Connection Banner

Explains the Lost Connection banner message
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can I use Windows PowerShell to export data from Active Directory to import into SwipedOn?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Forgotten password - How do I reset my SwipedOn Dashboard password?

Step-by-step password reset instructions
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I turn on Employee In / Out?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I find out more about SwipedOn?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I turn on photo ID?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can I change the name of my company?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can my assistant be notified when my visitors comes on-site?

How to use Assistant Email Notifications
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I update the SwipedOn iOS app?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How long are the screen auto-time outs?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I perform a software update for my iPad?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Where can I find SwipedOn's Privacy Policy and Terms of Service?

Privacy Policy and Terms of Service
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How do I sign up to the Enterprise Plan?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can SwipedOn form part of our Health and Safety Culture?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can I try SwipedOn prior to purchase?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

We are a large organisation with many sites, can we use SwipedOn to link them all?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

What are the Hardware / Software requirements to use SwipedOn?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

What are the contract terms and lengths?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

What is the Enterprise Plan?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Does SwipedOn work on Android or Windows tablets?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago