FAQs

Updated regularly to help you on your way

Ben Scott avatar Lauren Batcheldor avatar Mauro | SwipedOn avatar
32 articles in this collection
Written by Ben Scott, Lauren Batcheldor, and Mauro | SwipedOn
FAQs

What are the Hardware / Software requirements to use SwipedOn?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Printers and Labels

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Written by Ben Scott
Updated over a week ago

Does SwipedOn work on Android or Windows tablets?

Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Reprinting ID Labels

How to reprint a visitor ID label from the SwipedOn app
Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

Exporting Employee data

How to export your employee data
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Exporting Visitor data

How to export visitor and visit timeline data
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Can I remove 'Visitor Field Two'?

Need to know more about Visitor Fields?
Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

Adding an assistant email address to an employees' profile

How to add an assistant email address to receive email notifications.
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Written by Ben Scott
Updated over a week ago

iPads & Locations

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Written by Ben Scott
Updated over a week ago

Evacuation mode on iPad

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Written by Ben Scott
Updated over a week ago

Guided Access

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Written by Ben Scott
Updated over a week ago

How to apply iOS updates

Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

How to find what iOS version the iPad is running

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Written by Ben Scott
Updated over a week ago

How to update the SwipedOn iOS app

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Written by Ben Scott
Updated over a week ago

How to disconnect the label printer?

Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

Does Slack work with SwipedOn?

How to connect Slack to SwipedOn
Mauro | SwipedOn avatar
Written by Mauro | SwipedOn
Updated over a week ago

What are the different plan options?

Plans and pricing comparison
Mauro | SwipedOn avatar
Written by Mauro | SwipedOn
Updated over a week ago

What is the Enterprise Plan?

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Written by Ben Scott
Updated over a week ago

How to configure new locations on an Enterprise plan

How to configure, setup or add new locations on an Enterprise plan
Lauren Batcheldor avatar
Written by Lauren Batcheldor
Updated over a week ago

We are a large organisation with many sites, can we use SwipedOn to link them all?

Linking all company locations to an Enterprise plan
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Written by Ben Scott
Updated over a week ago

Forgotten password - How do I reset my SwipedOn Dashboard password?

Step-by-step password reset instructions
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

How to use Windows PowerShell to export data from Active Directory and import into SwipedOn

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Written by Ben Scott
Updated over a week ago

Where can I find SwipedOn's Privacy Policy and Terms of Service?

Privacy Policy and Terms of Service
Ben Scott avatar
Written by Ben Scott
Updated over a week ago

Screen auto-time outs

Length of time it takes for the screen to 'timeout'.
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Written by Ben Scott
Updated over a week ago